Medicare Mental Health services
Medicare Mental Health services provide free, confidential mental health and wellbeing support for anyone in Australia.
Anyone can use our services, even if you have never reached out for mental health support before. You don’t need a referral or appointment.
Depending on your preferences, you can access Medicare Mental Health services by:
- visiting a local Medicare Mental Health Centre or Kids Hub (formerly ‘Head to Health Kids’) for face-to-face support
- calling 1800 595 212 to speak with a trained professional for advice and connection to appropriate supports.
You can learn more about these options and find your nearest Centre below.
Medicare Mental Health is not a crisis service. If you need urgent help, call 000 or access crisis support services.
Not ready to speak with someone yet?
You can also explore this website at your own pace to find helpful information and resources online. You may like to try our online quiz to better understand what you’re experiencing, what to do about it, and get suggestions for relevant and evidence-based mental health services to try.
How we can help
Medicare Mental Health services provide free, immediate, short-term and medium-term care to anyone, including children, young people and families. We can also help you connect you to longer-term support if needed.
When you use a Medicare Mental Health service, we will take the time to understand your needs and preferences so we can connect you with the resources and services that are right for you. We make sure these services are free or low-cost, consider wait times, and ensure you’re eligible for any service we recommend. This could include referral to other Medicare Mental Health services, or another trusted, free or low-cost provider.
About our service options
Read more about accessing support from the following Medicare Mental Health services.
Medicare Mental Health Centres provide a welcoming place where everyone can access free and confidential mental health information, services, and supports.
They offer immediate support for people in distress, including their family and carers. Medicare Mental Health Centres are open extended hours, and no appointment or referral is needed.
Centres are staffed by a team of highly qualified mental health professionals and people with lived experience of mental health. When you arrive, they will take the time to talk to you to understand your immediate needs. They will work with you to provide you with the care you need.
To access support, you can walk into your nearest Centre, or call 1800 595 212 to book an appointment, if you’d prefer.
For further information and downloadable resources about the Centres, visit the Department of Health, Disability and Ageing website.
Kids Hubs provide a welcoming, inclusive place for children aged 0-12 years experiencing mild to moderate developmental, emotional, relational and/or behavioural challenges, while providing support to their families.
Kids Hubs may offer access to a range of health professionals and services, including pediatricians, psychiatrists, psychologists, social workers, care coordination, assessment and treatments.
The Australian Government is working with all state and territory governments to establish 17 Kids Hubs across the country by mid-2026.
You can call 1800 595 212 between 8:30am to 5:00pm weekdays (excl. public holidays) to speak with a trained professional about your mental health and wellbeing.
The free phone line is for anyone seeking support and guidance, including family members and carers. The service can connect you to a local service that best meets your needs, including your nearest Medicare Mental Health service, or other trusted mental health providers.
Find a Medicare Mental Health centre
Enter a location below to find the Medicare Mental Health Centres available around Australia.
If you are in Victoria, you can also visit a Head to Health Clinic to access similar support.
Find out more about Head to Health Clinics.
Not sure if Medicare Mental Health is for you?
There are other mental health locations you can visit. Find one using our search tool.
You can also consider discussing your mental health needs with your regular GP. If you don't have one, you can find a GP on Healthdirect.
If you are in Victoria, you can also visit a Head to Health Clinic to access similar support.
Support through Head to Health Clinics is free. No appointment or GP referral is required.
You can also call the National phone service on 1800 595 212 between 8:30am-5pm, Monday to Friday. For all other times, you can call the triage service in your area.
If you can’t find a mental health centre near you, call the National phone service on 1800 595 212 during the hours of 8:30am-5pm, Monday to Friday.
For all other times, you can contact QLD Mental Health Services Helpline triage on 1300 64 22 55.
If you can’t find a mental health centre near you, call the National phone service on 1800 595 212 during the hours of 8:30am-5pm, Monday to Friday.
For all other times, you can contact NSW Mental Health Line on 1800 011 511.
If you can’t find a mental health centre near you, call the National phone service on 1800 595 212 during the hours of 8:30am-5pm, Monday to Friday.
For all other times, you can contact ACT Crisis Assessment and Treatment Team on 1800 629 354.
If you can’t find a mental health centre near you, call the National phone service on 1800 595 212 during the hours of 8:30am-5pm, Monday to Friday.
For all other times, you can contact TAS Mental Health Services Helpline triage on 1800 332 388.
If you can’t find a mental health centre near you, call the National phone service on 1800 595 212 during the hours of 8:30am-5pm, Monday to Friday.
For all other times, you can contact WA Mental Health Emergency Response Line on:
- Metro - 1300 555 788
- Peel - 1800 676 822
- Rural Link - 1800 552 002
- TTY - 1800 720 101
If you can’t find a mental health centre near you, call the National phone service on 1800 595 212 during the hours of 8:30am-5pm, Monday to Friday.
For all other times, you can contact NT Mental Health Line on 1800 682 288.
If you can’t find a mental health centre near you, call the National phone service on 1800 595 212 during the hours of 8:30am-5pm, Monday to Friday.
For all other times, you can contact SA Mental Health Triage Service on 13 14 65.