Medicare Mental Health Centres
We’re here for you, with help and support for your mental health. The service is free and no referral or appointment is needed. Walk in and talk with us today.
About Medicare Mental Health Centres
Medicare Mental Health Centres provide a welcoming space for anyone to access free and confidential mental health, social and emotional wellbeing support. Centres are staffed by qualified professionals and people with lived experience of mental ill health. They will take the time to listen, understand, and provide guidance that is specific to your needs.
The Centres offer immediate support for people in distress, including their family and carers. No referral, appointment or Mental Health Treatment Plan is needed. You don’t need to be an Australian citizen to access support.
Medicare Mental Health Centres are not a crisis service. If you need urgent help, call 000 or access crisis support services.
How Centres can help
- free, short-to-medium term care
- help connecting with ongoing or longer-term free or low-cost support that aligns with your needs and goals
- help connecting with other services to support you into the future, from health to mental health, and social supports like housing and employment.
Your privacy will be respected
If you consent, we can share all or parts of any advice and plans with your GP or other health care providers. If you prefer not to share this information with your current health providers, that is fine as well.
If you need mental health support in your language, Medicare Mental Health Centres have access to the Translating and Interpreting Service (TIS National). Centres will support people to contact TIS when they need it to assist consumers to communicate with centre staff.
Find a Medicare Mental Health centre
Enter a location below to find Medicare Mental Health Centres available around Australia on our interactive map. You can also view all centres in a comprehensive directory list.
Available services in Victoria
Head to Health Clinics provide a safe and welcoming space to talk to someone if you, or someone you care about, are in distress, or need help finding the right mental health support to meet your needs. Learn more about these services and available locations.
If you are in Victoria, you can also visit a Head to Health Clinic to access similar support.
Support through Head to Health Clinics is free. No appointment or GP referral is required.
You can also call the National phone service on 1800 595 212 between 8:30am-5pm, Monday to Friday. For all other times, you can call the triage service in your area.
If you can’t find a mental health centre near you, call the National phone service on 1800 595 212 during the hours of 8:30am-5pm, Monday to Friday.
For all other times, you can contact QLD Mental Health Services Helpline triage on 1300 64 22 55.
If you can’t find a mental health centre near you, call the National phone service on 1800 595 212 during the hours of 8:30am-5pm, Monday to Friday.
For all other times, you can contact NSW Mental Health Line on 1800 011 511.
If you can’t find a mental health centre near you, call the National phone service on 1800 595 212 during the hours of 8:30am-5pm, Monday to Friday.
For all other times, you can contact ACT Crisis Assessment and Treatment Team on 1800 629 354.
If you can’t find a mental health centre near you, call the National phone service on 1800 595 212 during the hours of 8:30am-5pm, Monday to Friday.
For all other times, you can contact TAS Mental Health Services Helpline triage on 1800 332 388.
If you can’t find a mental health centre near you, call the National phone service on 1800 595 212 during the hours of 8:30am-5pm, Monday to Friday.
For all other times, you can contact WA Mental Health Emergency Response Line on:
- Metro - 1300 555 788
- Peel - 1800 676 822
- Rural Link - 1800 552 002
- TTY - 1800 720 101
If you can’t find a mental health centre near you, call the National phone service on 1800 595 212 during the hours of 8:30am-5pm, Monday to Friday.
For all other times, you can contact NT Mental Health Line on 1800 682 288.
If you can’t find a mental health centre near you, call the National phone service on 1800 595 212 during the hours of 8:30am-5pm, Monday to Friday.
For all other times, you can contact SA Mental Health Triage Service on 13 14 65.
Who we work with
Centres are delivered by the Australian Government in partnership with states and territories and Primary Health Networks. Read the National Service Model for further information about the principles of care.
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