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The government is now operating in accordance with the Guidance on Caretaker Conventions, pending the outcome of the 2025 federal election.

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Information available in other languages

Visit the following pages to access information in these languages:

 

Translating and Interpreting Service (TIS National)

tistranslation

If you need mental health support in your language, contact Medicare Mental Health through the Translating and Interpreting Service (TIS National). TIS National covers more than 100 languages and is available 24 hours a day, 7 days a week, for the cost of a local call:

To access TIS National:

  1. Call TIS National on 131 450
  2. Tell the operator the language you speak
  3. Ask the interpreter to call Medicare Mental Health on 1800 595 212.

You may need to wait on the line for the interpreter, or the operator may need to call you back when an interpreter is available.

When you are speaking with the interpreter, they will call Medicare Mental Health for you and interpret your conversation.

You can also visit National Accreditation Authority for Translators and Interpreters (NAATI) for more translation and interpretation services.

Read more about accessibility and languages.

Counselling

Companion House Counselling and Support

By Companion House Assisting Survivors of Torture and Trauma

Access this service

Access in person

About this service

Companion House is a non government community based organisation in the ACT. We work with adults and children who have sought safety in Australia from persecution, torture and war related trauma.

This service may help:

  • Access to general practice and primary health services
  • Access counselling services that support people to rebuild their lives
  • Find solutions to community issues and strengthen groups

Cost

Free

Availability

24/7

Duration

1 day or One-off service

Engagement

Delivered by a registered counsellor

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