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About Medicare Mental Health Accessibility and languages Safety and quality in digital mental health News and announcements

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Language support / I don't speak English

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Information available in other languages

Visit the following pages to access information in these languages:

 

Translating and Interpreting Service (TIS National)

tistranslation

If you need mental health support in your language, contact Medicare Mental Health through the Translating and Interpreting Service (TIS National). TIS National covers more than 100 languages and is available 24 hours a day, 7 days a week, for the cost of a local call:

To access TIS National:

  1. Call TIS National on 131 450
  2. Tell the operator the language you speak
  3. Ask the interpreter to call Head to Health (transitioning to Medicare Mental Health) on 1800 595 212.

You may need to wait on the line for the interpreter, or the operator may need to call you back when an interpreter is available.

When you are speaking with the interpreter, they will call Head to Health (transitioning to Medicare Mental Health) for you and interpret your conversation.

You can also visit National Accreditation Authority for Translators and Interpreters (NAATI) for more translation and interpretation services.

Read more about accessibility and languages.

Shared stories

Dale's story of lived experience with bipolar disorder

By Black Dog Institute Accredited

This provider is accredited through the National Safety and Quality Digital Mental Health Standard

Access this service

Play audio

About this service

Stories from everyday people with a lived experience of mental health

This service may help:

  • Listen to everyday people who share their stories of mental health

Service for

Anyone in need
Anyone in need

Cost

Free

Age group

16 years and over

Availability

24/7

Duration

1 day or One-off service

Engagement

Moderated by the provider

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