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The government is now operating in accordance with the Guidance on Caretaker Conventions, pending the outcome of the 2025 federal election.

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Translating and Interpreting Service (TIS National)

tistranslation

If you need mental health support in your language, contact Medicare Mental Health through the Translating and Interpreting Service (TIS National). TIS National covers more than 100 languages and is available 24 hours a day, 7 days a week, for the cost of a local call:

To access TIS National:

  1. Call TIS National on 131 450
  2. Tell the operator the language you speak
  3. Ask the interpreter to call Medicare Mental Health on 1800 595 212.

You may need to wait on the line for the interpreter, or the operator may need to call you back when an interpreter is available.

When you are speaking with the interpreter, they will call Medicare Mental Health for you and interpret your conversation.

You can also visit National Accreditation Authority for Translators and Interpreters (NAATI) for more translation and interpretation services.

Read more about accessibility and languages.

How-to guides

How to start the school year strong

By ReachOut Accredited

This provider is accredited through the National Safety and Quality Digital Mental Health Standard

Access this service

Access online

About this service

Starting the school year can be really stressful. Check out these easy tips for staying calm, confident and ready to take on anything that comes your way.

This service may help:

  • Manage your stress about going back to school
  • Provide strategies to support your mental health and wellbeing
  • Direct you to resources with more information

Cost

Free

Age group

12 to 17 years

Availability

24/7

Duration

1 day or One-off service

Engagement

Self-guided

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