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The government is now operating in accordance with the Guidance on Caretaker Conventions, pending the outcome of the 2025 federal election.

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Visit the following pages to access information in these languages:

 

Translating and Interpreting Service (TIS National)

tistranslation

If you need mental health support in your language, contact Medicare Mental Health through the Translating and Interpreting Service (TIS National). TIS National covers more than 100 languages and is available 24 hours a day, 7 days a week, for the cost of a local call:

To access TIS National:

  1. Call TIS National on 131 450
  2. Tell the operator the language you speak
  3. Ask the interpreter to call Medicare Mental Health on 1800 595 212.

You may need to wait on the line for the interpreter, or the operator may need to call you back when an interpreter is available.

When you are speaking with the interpreter, they will call Medicare Mental Health for you and interpret your conversation.

You can also visit National Accreditation Authority for Translators and Interpreters (NAATI) for more translation and interpretation services.

Read more about accessibility and languages.

Shared stories

Kate’s story of holding on to hope | Gambling

By Lifeline Australia Accredited

This provider is accredited through the National Safety and Quality Digital Mental Health Standard

Access this service

Play audio
Listen to podcast

About this service

Kate Seselja describes how she too despaired about the way pokies were wrecking her life – and how she not only overcame her addiction but has helped many others live their best lives as well.

This service may help:

  • Hear and learn from someone that may have been in your shoes
  • Realise that recovery is possible, and what path others have taken

Cost

Free

Age group

18 years and over

Availability

24/7

Duration

32 mins

Engagement

Self-guided

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