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The government is now operating in accordance with the Guidance on Caretaker Conventions, pending the outcome of the 2025 federal election.

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Information available in other languages

Visit the following pages to access information in these languages:

 

Translating and Interpreting Service (TIS National)

tistranslation

If you need mental health support in your language, contact Medicare Mental Health through the Translating and Interpreting Service (TIS National). TIS National covers more than 100 languages and is available 24 hours a day, 7 days a week, for the cost of a local call:

To access TIS National:

  1. Call TIS National on 131 450
  2. Tell the operator the language you speak
  3. Ask the interpreter to call Medicare Mental Health on 1800 595 212.

You may need to wait on the line for the interpreter, or the operator may need to call you back when an interpreter is available.

When you are speaking with the interpreter, they will call Medicare Mental Health for you and interpret your conversation.

You can also visit National Accreditation Authority for Translators and Interpreters (NAATI) for more translation and interpretation services.

Read more about accessibility and languages.

How-to guides, Info and factsheets

Why am I so sad?

By Kids Helpline Accredited

This provider is accredited through the National Safety and Quality Digital Mental Health Standard

Access this service

Access online

About this service

This online resource will help you identify why you might be feeling sad. Kids Helpline wants to help you identify and cope with these feelings in both the present and for the future.

This service may help:

  • Learn how to talk about your feelings
  • Learn how to ask for help
  • Access a Kids Helpline counsellor

Cost

Free

Age group

4 to 11 years

Availability

24/7

Duration

1 day or One-off service

Engagement

Self-guided

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